My business partner wants to automate half our customer service with AI to cut costs but I know it means laying off people who depend on these jobs and we can't agree on whether efficiency or employment should come first.
More people experience this than they realize.
Two people must choose between technological efficiency and human welfare when both feel morally necessary.
“Where Are You with Technology and inequality — who benefits who pays?”
If this sounds familiar, the Library can help you find the bigger picture.