My business partner wants to replace half our customer service team with AI chatbots and I understand the economics but I'm worried about losing the human connection that built our company, and we can't seem to have this conversation without it becoming about money versus values.
More people experience this than they realize.
Two people discovering that efficiency and humanity can pull in opposite directions, with real livelihoods hanging in the balance.
“Where Are You with What AI can and cannot do?”
If this sounds familiar, the Library can help you find the bigger picture.