LibraryScenariosWhen couples in business face customer surveillance choices
Scenario

When couples in business face customer surveillance choices

My spouse and I run a small business and can't decide whether to use customer analytics tools that would help us grow but feel invasive, and we keep postponing the decision because we both feel gross about it but also worried about falling behind competitors.

Laozi
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More people experience this than they realize.

What we've seen

Two people discover that growth and values can pull in opposite directions when surveillance capitalism offers competitive advantage.

Ideas that help explain it
Worth thinking about

“Where Are You with Corporate surveillance and data extraction?”

If this sounds familiar, the Library can help you find the bigger picture.