Banking used to require going to a physical place with specific hours and talking to humans but now it's frictionless and instant and somehow I trusted it more when it was harder.
More people experience this than they realize.
Friction in systems often served psychological functions that efficiency optimizations inadvertently eliminate.
“Where Are You with History of technology — complete survey?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.