LibraryScenariosHow freemium models trap those who need help most
Scenario

How freemium models trap those who need help most

I cannot afford the premium version of the productivity app that would actually help me manage my overwhelming schedule, so I stay stuck in the free version that barely works.

Laozi
Online
The coach is replying

More people experience this than they realize.

What we've seen

Essential tools are gatekept behind paywalls that exclude those most in need of efficiency.

Ideas that help explain it
Worth thinking about

“Where Are You with Technology and inequality — who benefits who pays?”

If this sounds familiar, the Library can help you find the bigger picture.