LibraryScenariosHow professional social media work affects personal authenticity
Scenario

How professional social media work affects personal authenticity

I manage social media for brands and I have to pretend to be excited about products I do not care about forty times a day and I am losing track of what I actually think about anything.

Laozi
Online
The coach is replying

More people experience this than they realize.

What we've seen

Commodified emotional labor erodes the capacity for genuine feeling.

Ideas that help explain it
Worth thinking about

“Where Are You with Technology and labor?”

If this sounds familiar, the Library can help you find the bigger picture.