LibraryScenariosHow e-commerce convenience affects everyday human interaction
Scenario

How e-commerce convenience affects everyday human interaction

I order everything online because it's convenient but I miss talking to store clerks and I realize I'm paying for convenience by giving up small human connections.

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More people experience this than they realize.

What we've seen

Efficiency optimizations often eliminate the seemingly wasteful interactions that actually nourish us.

Ideas that help explain it
Worth thinking about

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If this sounds familiar, the Library can help you find the bigger picture.