LibraryScenariosWhen digital community leadership becomes emotional labor
Scenario

When digital community leadership becomes emotional labor

I'm the admin of my apartment building's WhatsApp group and somehow I've become responsible for everyone's complaints and drama

Laozi
Online
The coach is replying

More people experience this than they realize.

What we've seen

Administrative roles in digital spaces often expand into unexpected caregiving responsibilities.

Worth thinking about

“Where Are You with WhatsApp and global connection?”

If this sounds familiar, the Library can help you find the bigger picture.