My company replaced our receptionist with an AI and now when clients call they get frustrated and by the time they reach a human they are already angry at us.
More people experience this than they realize.
Efficiency optimization sacrifices the human elements that create genuine connection.
“Where Are You with Technology and labor?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.