LibraryScenariosWhen digital interfaces exclude people with disabilities
Scenario

When digital interfaces exclude people with disabilities

My disability makes it hard to use touchscreens but every store has replaced their registers with tablets that I cannot operate independently.

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More people experience this than they realize.

What we've seen

The design assumptions of new technologies often fail to account for diverse human needs and abilities.

Ideas that help explain it
Worth thinking about

“Where Are You with Digital divide?”

If this sounds familiar, the Library can help you find the bigger picture.