LibraryScenariosWhen a loved one's computer is completely compromised
Scenario

When a loved one's computer is completely compromised

My elderly mother's computer is completely infected with malware and she has been entering her banking information on fake websites for months.

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More people experience this than they realize.

What we've seen

Digital illiteracy in vulnerable family members can lead to cascading security failures that require delicate intervention and damage control.

Ideas that help explain it
Worth thinking about

“Where Are You with Digital security and safety?”

If this sounds familiar, the Library can help you find the bigger picture.