LibraryScenariosHow to help older people identify misinformation without condescending
Scenario

How to help older people identify misinformation without condescending

My elderly neighbor believes scam emails about politics and sends me screenshots asking if they're real but gets upset when I say no.

Laozi
Online
The coach is replying

More people experience this than they realize.

What we've seen

The impulse to protect meets the need to preserve dignity, creating a tension between care and respect.

Ideas that help explain it
Worth thinking about

“Where Are You with Disinformation and its technology?”

If this sounds familiar, the Library can help you find the bigger picture.