LibraryScenariosWhen retailers try to optimize your emotional choices
Scenario

When retailers try to optimize your emotional choices

My grocery store app knows I buy ice cream when I am sad and started suggesting healthier alternatives during my breakup and I was annoyed at being managed by my phone.

Laozi
Online
The coach is replying

More people experience this than they realize.

What we've seen

Commercial systems that respond to behavioral patterns can feel manipulative when they attempt to modify rather than simply serve consumer preferences.

Worth thinking about

“Where Are You with The surveillance state?”

If this sounds familiar, the Library can help you find the bigger picture.