LibraryScenariosWhen communication tools multiply work instead of streamlining it
Scenario

When communication tools multiply work instead of streamlining it

My team uses six different communication tools and I spend more time managing messages about work than actually doing the work.

Laozi
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More people experience this than they realize.

What we've seen

The proliferation of channels creates the illusion of productivity while destroying focused effort.

Ideas that help explain it
Worth thinking about

“Where Are You with Shallow work and the attention economy?”

If this sounds familiar, the Library can help you find the bigger picture.