Our multi-region database replication has a two-second lag and customers in different regions see different data and complain that the app feels broken but the database vendor says two seconds is within SLA.
More people experience this than they realize.
Technical SLA compliance can diverge sharply from human perception of system reliability.
“Where Are You with Cloud computing and distributed everything?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.