The AI customer service bot escalates every complex problem to me but clients are angry because they assume I should be as fast as the bot.
More people experience this than they realize.
They are measured against machine capabilities while handling problems that require distinctly human judgment and care.
“Where Are You with AI and work — honest assessment?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.