LibraryScenariosHow streaming services keep playing reminders of the dead
Scenario

How streaming services keep playing reminders of the dead

My sister died in a car accident and her Netflix account keeps suggesting shows based on what she was watching and seeing 'Continue Watching' with her unfinished episodes breaks my heart every time.

Rabia
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The coach is replying

More people experience this than they realize.

What we've seen

Algorithmic personalization becomes a form of digital haunting when it outlives the person it was designed to serve.

Ideas that help explain it
Worth thinking about

“Where Are You with Data and privacy after death?”

If this sounds familiar, the Library can help you find the bigger picture.