My business partner and I got denied for the loan we needed to expand and we're getting different explanations from different people at the bank about why, and we can't figure out if we should fight this decision or accept that we don't understand something fundamental about how they evaluate businesses like ours.
More people experience this than they realize.
The opacity of institutional decision-making creates uncertainty about whether to persist or adapt.
“Where Are You with How banks work?”
If this sounds familiar, the Library can help you find the bigger picture.