LibraryScenariosHow predatory sales tactics target vulnerable populations
Scenario

How predatory sales tactics target vulnerable populations

I sell extended warranties that are designed never to pay out and I watch elderly customers buy them thinking they're protecting themselves from financial ruin.

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More people experience this than they realize.

What we've seen

Exploiting others' reasonable fears for personal gain corrodes the seller's capacity for authentic human connection.

Ideas that help explain it
Worth thinking about

“Where Are You with Business ethics and financial decisions?”

If this sounds familiar, the Library can help you find the bigger picture.