LibraryScenariosWhen your banking job requires exploiting customers
Scenario

When your banking job requires exploiting customers

I work in banking and I see how we're trained to push products on customers who don't need them, especially elderly people, and I don't know how to reconcile this with my need for this job.

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More people experience this than they realize.

What we've seen

The pressure to meet sales targets in financial services forces employees into ethical compromises that damage their moral integrity.

Ideas that help explain it
Worth thinking about

“Where Are You with How banks work?”

If this sounds familiar, the Library can help you find the bigger picture.