Talk it through with Aurelius
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Aurelius · Work & Leadership
Knowledge + Guidance

How do we actually get customers in the door?

You say you don't know how to get customers. Look closer. You know several ways — you have simply not done them enough times to know which works. This is not ignorance. It is avoidance dressed up as confusion. Working with others makes this worse before it helps. A team can spend weeks debating the perfect message while no one sends it. Discussion feels like progress. It is not. Only contact with an actual human who might buy is progress. Your team's real task is small and uncomfortable: agree on who to contact, split the list, and make the asks. Everything else — branding, strategy, the website — can wait. It always finds a way to feel urgent because it is easier than rejection.

◆ How this problem reads on the two dials
GuidanceKnowledge
More coaching
A little to learn
1:1 with AureliusWith others (a Pod)
Some one-to-one
Practise with peers
The basic methods for finding customers are simple and few; what's missing is the discipline to act on them, so coaching carries most of the weight.
How the two dials adapt to you →
What’s really going on

You don't have a customer problem. You have an action problem. Pick ten people who could buy from you today. Contact them this week — not an ad, a message from you. Customers come from direct asks repeated often, not from waiting to be found.

🔒 What you’ll build togetherUnlock by starting
A moveAs a group, name 20 specific people or businesses who could buy from you this month — not categories, names.
A moveSplit the list. Each person contacts five, directly, by the end of the week.
A moveAgree on one plain message to send — no polishing, no committee edits after round one.
A moveAfter each contact, report back to the group: what was said, what happened. No hiding results.
A moveRepeat the list-and-contact cycle weekly. Judge the method only after ten real attempts, not zero.
PractiseThe Twenty Names · a Pod of 4 · 30 min

What changes unlock by starting

  • A concrete list of real prospects instead of a vague sense of 'the market'
  • At least a few direct conversations with people who could become customers
  • Less team time spent planning, more spent contacting
  • A working sense, from evidence not guessing, of which approach gets replies
One object, two jobs: a public answer to a real problem, and — the moment you start the chat — Aurelius’s live plan for your version of it.